ROYAL MAIL SCAM

Subject: Royal Mail Email Scam
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This is a message sent via The Neighbourhood & Home Watch Network (England & Wales). This information has been sent on behalf of Action Fraud (National Fraud Intelligence Bureau)

Royal Mail Email Scam
A scam email is currently being sent to victims fraudulently claiming to be from the Royal Mail. Attached to the email is the CryptoLocker virus.

The victim receives an email purporting to be from the Royal Mail stating that they are holding a parcel/letter for the victim. The victim is then required to contact the Royal Mail to arrange for the item to be resent/collected.

By following the instructions within the email the CryptoLocker virus is subsequently downloaded to the victim’s computer. This virus encrypts files on the victim’s system and requests a ransom be paid in order for the files to be decrypted.

Additional incentive is added for early repayment as the ransomware states that the cost of decrypting the files will increase the longer the fine is outstanding.

Protect yourself:
• Look at who the email is addressed to. Is it generic or specifically addressed?
• Look at the quality of the images included on the email. Are they of sufficient high quality that they could come from Royal Mail?
• Do not open attachments from unsolicited emails regardless of who they are from.
• Do not click on the link supplied. Instead, go to the relevant website and log in from there.
• Check the address of any email received to see if it appears legitimate.

If you believe that you have been a victim of fraud you can report it online http://www.actionfraud.police.uk/report_fraud or by telephone 0300 123 2040.

You are receiving information from Action Fraud (National Fraud Intelligence Bureau) because you share your information with them. To change who can see your information, choose a simpler email format or to unsubscribe completely click here.

This e-mail communication makes use of a “Clear Image” (gif) to track results of the e-mail campaign. If you wish to turn off this tracking for future e-mails, you can do so by not downloading the images in the e-mail itself.

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